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  • Titelblatt
    Global experience industries
    the business of the experience economy
    Christensen, Jens
    Århus : Aarhus Univ. Press, 2009
  • Titelblatt
    Mapping experiences
    a complete guide to customer alignment through journeys, blueprints, and diagrams
    Kalbach, Jim
    Second edition, Beijing ; Boston ; Farnham ; Sebastopol ; Tokyo : OReilly, [2021] ; © 2021